Payment Method
Pay With Credit/Debit Card
The available credit card options are listed above. The credit card companies listed above are the most commonly used credit cards on this website. Do not worry if your credit card company is not listed, we encourage you to go ahead and make the purchase.
Please note that HOPOPRO does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.
Pay With Paypal
When you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.
You may still check out even without a PayPal account. To do so, please click on ‘Pay with Debit/Credit Card' and you'll be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.
Under this situation, here are 4 solutions for you:
- Chose Another Payment Method
Step 1: Select PayPal still at the checkout page & click the complete order button.
Step 2: Then you'll be directed to a page with access to both PayPal and Debit/Credit card payment
(for the latter option, you don't have to register for PayPal).
Step 3: Then you can complete your order with your Credit/Debit card.
- Pay via PayPal
If you have a PayPal account, we recommend that you pay via PayPal.
- Switch to your other credit/debit card.
- Call the customer service number on your credit/debit card.
Let them know you are authorizing the payment. Once they put an authorization through, you're able to process your payment once more on our website and the order will be accepted.
Why Did My Payment Fail?
PayPal is blocking the purchase.
Your Credit Card or Debit Card issues (such as an invalid card, expired card, the amount exceeds, the card is disabled, etc.)
Your Credit Card or Debit Card issues with International transactions (Ensure the buyer credit cards and debit cards are allowed to buy online from overseas merchants)
If you are receiving a receipt error for a PayPal order then likely there is an issue with your PayPal funding source. Please contact PayPal.com support for more information.
Check Your Card.
Do Not Honor: The bank is unwilling to accept the transaction.
Insufficient Funds: The account did not have sufficient funds to cover the transaction amount at the time of the transaction.
Limit Exceeded: The attempted transaction exceeds the withdrawal limit of the account.
Expired Card: Card is expired. The customer will need to use a different card.
Invalid Credit Card Number: The customer entered an invalid payment method or made a typo in their credit card information.
Invalid Expiration Date: The customer entered an invalid payment method or made a typo in their card expiration date. Have the customer correct their payment information and attempt the transaction again – if the decline persists, they will need to contact their bank.
Card Issuer Declined CVV: The customer entered in an invalid security code or made a typo in their card information. Have the customer attempt the transaction again – if the decline persists, the customer will need to contact their bank.
Based on Location: The bank declined based on location.
Bank's Fraud Rules: The bank's fraud rules blocked the transaction.
If your payment won't process with your PayPal account or you're still having problems with your card, try:
Make the purchase again in a browser that's in Incognito mode, or in a different browser, or
Changing your payment method at checkout, or use a different credit card or PayPal account, or
If none of these issues apply, please contact us with your order number(if there is), name and email address, error notification, and the screenshot of the error, we will check the details and assist you in continuing the order.
Last but not least, note that you should be able to receive detailed information for any failed or successful transaction from your bank. If a payment fails, do not hesitate to contact your bank or contact us.
Please email us (customerservice@hopopro.com) with your payment problem if anything doesn't work for you.